The SoftBiz Inc (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Internet and Mobile Phone services.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, address, phone number, email, billing information.
- Account Information: Login credentials, service preferences, subscription details.
- Usage Information: Internet browsing data, mobile usage patterns, network performance data.
- Device Information: Device type, operating system, IP address, location (if applicable).
- Communication Data: Emails, calls, and messages you send to us for support or inquiries.
2. How We Use Your Information
We use your information to:
- Provide and manage Internet and mobile phone services.
- Process payments, subscriptions, and account management.
- Improve our services and customer support.
- Communicate important updates, promotions, or service changes.
- Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Companies that help us provide services (e.g., billing, network management).
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In case of merger, acquisition, or sale of assets.
4. Cookies and Tracking
We may use cookies and similar technologies to:
- Improve website and service functionality.
- Analyze trends and usage patterns.
- Personalize your experience.
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of marketing communications.
- Restrict or object to certain data processing.
7. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated “Effective Date.”